Entrepreneurship & Strategy

Do You Clearly Remember Your First 100 Customers?

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Paraphrased book advice (Yongbao Ni de Kehu [擁抱你的客戶], as named in the post; author unconfirmed)

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Collected in Robin Shen’s Field Notes · Content type and attribution are shown above

English translation of the Chinese post originally published 2023-11-27. Translated 2026-10-30 with AI assistance. Historical figures and claims have not been updated or independently verified. 中文原文

Reading guide

The post quotes advice from a book it calls Yongbao Ni de Kehu (擁抱你的客戶, meaning “Embrace Your Customers”): remember all the information about your first 100 or 1,000 customers and study it as thoroughly as possible. It says the secret to success is captured in four Chinese characters: know your customers.

Key points

  • Remember the information about your first 100 or 1,000 customers.
  • Study it as thoroughly as possible.
  • The secret to success: know your customers.
One clear path continues into the distance among several branching routes, suggesting choice and focus.
Entrepreneurship & strategyThematic illustration · AI generated

Full text — English translation

Do you clearly remember your first 100 customers? The book Yongbao Ni de Kehu (擁抱你的客戶, meaning “Embrace Your Customers”) recommends remembering all the information about your first 100 or 1,000 customers and studying it as thoroughly as possible. The secret to success comes down to four Chinese characters: know your customers.

These articles are personal notes, book excerpts, and collected reprints. Figures and events reflect the time of the original publication, are not current information, and do not constitute investment advice.

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